Terms & Conditions

These Terms govern your use of izandeals.com and any purchase, payment plan, or seller account ("Services") offered by Izan Deals ("we", "us"). By creating an account, placing an order, or ticking the agreement box at checkout, you accept these Terms and our Privacy Notice. If you do not agree, do not use the Services.

1. Eligibility and accounts

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of the information you provide and for all activity under your account. We may refuse service, cancel orders, or suspend accounts where we suspect fraud, abuse, or a breach of these Terms.

2. Orders, pricing and availability

• All prices are in U.S. dollars. Prices, descriptions, and availability may change without notice and may contain errors; we may cancel any order affected by an error and refund amounts paid.
• An order is accepted only when we confirm it. We may limit quantities or decline orders at our discretion.
• Some items are fulfilled by third-party retailers or marketplace sellers. Product images may be illustrative.

3. Pay in bits (installment plans)

• When you choose to pay in 6 bits, the first installment is charged at checkout and the remaining five are charged automatically every month to your saved payment method until six payments are made.
• By choosing this plan you authorize us and our payment processor to charge each installment on its due date. This authorization remains in effect until the plan is paid in full.
• No credit check is performed and no interest is charged. You remain responsible for all installments even if you return, lose, or stop using the item, unless a refund is approved under Section 5.
• If a payment fails, we may retry the charge, charge any other payment method on file, suspend your account and pending orders, and pursue collection of the unpaid balance. Ownership of goods and any warranty claims may be withheld until the balance is paid. Reasonable collection costs may be added where permitted by law.
• Shipment of items bought on a plan may be held until the first installment clears and fraud checks are complete.

4. Shipping and delivery

We ship worldwide. Delivery dates are estimates and vary by destination country. For international orders, you are responsible for any customs duties, import taxes, or fees charged by your country. Risk of loss passes to you when the carrier marks the item delivered to the address you provided. Report missing or damaged deliveries to support@izandeals.com within 7 days of the delivery date; we will investigate with the carrier using tracking and delivery evidence.

Standard shipping shown at checkout is based on typical package sizes. Actual shipping cost can change depending on the size, weight, and destination of your package. If the actual cost is higher than what you paid at checkout, we will send you an additional charge request that appears on your account page with a secure payment link. You agree to pay legitimate additional shipping charges promptly. If an additional charge remains unpaid after 14 days, we may hold shipment of the affected items until it is paid. Your installment plan continues to bill as agreed while items are held, and payments already made are non-refundable — holding an order for an unpaid additional charge does not cancel your plan or entitle you to a refund of amounts already paid. If an additional charge remains unpaid for 60 days, we may treat the order as abandoned: items may be returned to stock and all amounts already paid are forfeited as a restocking and service fee. Additional charges are separate from your installment plan and are due in a single payment.

5. Returns and refunds

• Eligible unused items in original packaging may be returned within 14 days of delivery after contacting support for authorization. Return shipping is at your cost unless the item arrived damaged or incorrect.
• Opened electronics, personal care items, gift cards, and final-sale items are non-returnable unless defective.
• Approved refunds go to the original payment method. For installment plans, remaining installments are cancelled and paid installments are refunded proportionally. Refunds may take 5–10 business days to appear.

6. Chargebacks and payment disputes

• Before filing a dispute or chargeback with your bank or card issuer, you agree to contact us at support@izandeals.com and allow at least 10 business days for us to resolve the issue. Most issues are resolved faster directly with us.
• Filing a chargeback for an order that was delivered as described, for an authorized installment, or for a charge you agreed to under these Terms is a breach of these Terms.
• We will contest unwarranted chargebacks and may provide your issuer with evidence including your acceptance of these Terms (with date, time, and order details), account and IP information, order history, delivery tracking and confirmation, and communications with you.
• If a chargeback is filed, we may immediately suspend your account, cancel pending orders and plans, and stop any shipments. Any unpaid installment balance becomes due immediately.
• If a dispute is decided in our favor, or is found to be unwarranted, you agree to repay the disputed amount plus any chargeback fees we incurred, and we may recover these amounts from any payment method on file or through collection.
• Fraudulent chargebacks ("friendly fraud") may be reported to payment processors, fraud-prevention networks, and law enforcement.

7. Fraud prevention

We and our payment processor use automated and manual checks to prevent fraud. We may request identity verification, cancel suspicious orders, and refuse service. You authorize us to share information with payment processors and fraud-prevention services for this purpose.

8. Seller accounts and listings

• Seller memberships cost $19.99 per month, billed automatically until cancelled. Cancelling stops future billing; fees already paid are non-refundable.
• Sellers are responsible for the legality, accuracy, condition, and delivery of what they list. Listings require our approval and may be removed at any time.
• Prohibited items include illegal, counterfeit, stolen, recalled, hazardous, or adult items, weapons, and anything infringing others’ rights.
• Sellers are liable for refunds, chargebacks, and fees arising from their listings, and we may withhold or offset payouts to cover them.

9. AI shopping assistant

The assistant may make mistakes. It never places an order without your confirmation; you are responsible for reviewing items, quantities, and prices before you pay.

10. Acceptable use

You may not misuse the Services, including by scraping, reselling access, interfering with security, submitting false information, or using stolen payment details.

11. Disclaimers and limitation of liability

The Services are provided "as is" to the fullest extent permitted by law. Product warranties, if any, are provided by the manufacturer or seller. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid for the order giving rise to the claim.

12. Indemnity

You agree to indemnify Izan Deals against claims, losses, and costs (including reasonable legal fees) arising from your breach of these Terms, your listings, or your misuse of the Services.

13. Disputes and governing law

These Terms are governed by the laws of the United States and the state in which Izan Deals is registered. You agree to first try to resolve any dispute informally by contacting us. To the extent permitted by law, disputes will be resolved by binding individual arbitration, and you waive participation in class actions. Either party may bring eligible claims in small-claims court.

14. Changes

We may update these Terms. The version you accepted at checkout applies to that order; continued use after changes means you accept the updated Terms.

15. Contact

Izan Deals — support@izandeals.com